Frequently Asked Questions
General Services
What vehicles do you repair?
We specialize in fleet vehicles, diesel trucks, commercial vehicles, and RVs. This includes semi-trucks and trailers, RVs, pickups, service vans, box trucks, trailers, motorhomes, and select specialty vehicles. If you’re unsure whether we service your vehicle, contact us and we’ll confirm.
Do you work on RVs?
Yes. We provide RV mechanical repair, diagnostics, maintenance, and winterization. We do not perform interior remodeling or cosmetic RV work.
Do you service fleet and commercial accounts?
Yes. Fleet service is a core part of our business. We support local and regional fleets with preventive maintenance, repairs, priority scheduling, and consolidated billing options.
Scheduling & Access
How do I schedule service?
You can schedule service by calling, texting, or booking online. Once scheduled, our Service Advisors will confirm details and keep you informed throughout the repair process.
Do you accept walk-ins?
Walk-ins are welcomed, but scheduling ahead can lead to faster service and shorter downtime.
Do you offer after-hours drop-off and pick-up?
Yes. We offer an after-hours drop-off and pick-up area so you can access us 24/7. This is ideal for fleet operators, RV travelers, and customers with tight schedules. Instructions will be provided when your appointment is scheduled.
Estimates & Payment
Do you provide estimates before repairs?
Yes. Whenever possible, we provide estimates and request approval before performing work beyond the original scope.
What happens if you find additional problems?
If additional issues are discovered, we’ll contact you with clear options and pricing before proceeding.
What payment methods do you accept?
We accept major credit cards, ACH payments, and approved fleet billing arrangements. Payment is due at completion unless prior arrangements are made.
Diagnostics & Policies
Do you charge diagnostic fees?
Yes. Diagnostic work requires skilled labor and specialized tools. Diagnostic fees may be applied toward repairs if approved.
Do you work on classic or specialty vehicles?
Some classic or specialty vehicles may be accepted on a case-by-case basis. These projects often require additional time due to custom work or non-standard parts.
RV-Specific Services
Do you offer RV winterization?
Yes. We offer seasonal RV winterization services. Availability is limited during peak season, so scheduling ahead is recommended.
Do you offer RV storage?
Yes. We offer secure outdoor RV storage with controlled access and 24/7 surveillance, subject to availability.
Why Choose Top Notch?
Why should I choose Top Notch Fleet, Truck & RV Repair?
We focus on:
- Clear, proactive communication
- Honest diagnostics
- Commercial-grade repairs
- Accountability and follow-through
Still have questions?
Call or text us. Our team is happy to help and ensure you know exactly what to expect.